Services in pedestrian flow models define a group of similar physical service objects (turnstiles, ticket vending machines, security checkpoints, check-in counters, etc.)

There are two types of space markup shapes you can use to draw services in your pedestrian model:

Service with Area - Used to define service(s) with electronic queue (like in bank office, information office on the railway station, etc.) Pedestrians do not stand in a queue line, but wait for their turn in the neighboring area. The area is defined by a polygonal node.

Service with Lines - Used to define service(s) with queue(s) where pedestrians wait in a queue line until the service becomes available. Two types of queues are supported: usual queue lines, and "serpentine" queue typically used in airport check-in areas.

You first draw a service in the graphical editor, then add the PedService Pedestrian Library block into your flowchart. Finally, you specify the name of the service markup shape in the corresponding property of the PedService block.

Linear and point services

There are two types of services: Linear and Point:

Demo model: Service With Lines

Servicing a group of pedestrians

When passing through services with lines, a group of pedestrians may behave differently.

The behaviors are:

You can choose one of three alternative behavior modes in the flowchart block that creates pedestrian groups (it can be PedSource, PedEnter, or PedGroupAssemble), and even change the group servicing settings in the properties of the specific Service With Lines element.

Demo model: Group Behavior in Services